Data Protection & Privacy Policy

Your privacy and data security are our top priorities at FTA Financial Company Ltd

Last Updated: October 2025

This policy complies with the Nigeria Data Protection Regulation (NDPR) 2023 and other applicable laws

Introduction

At FTA Financial Company Ltd, we are committed to protecting the privacy and security of our customers' personal data. This Data Protection and Privacy Policy outlines our approach to collecting, storing, and processing personal data in accordance with the Nigeria Data Protection Regulation (NDPR) 2023 and other applicable laws.

Personal Data Collection

We collect personal data from our customers, including:

  • Identification information: name, address, date of birth, BVN, NIN, marital status, age, passport number, driver's license, etc.
  • Contact information: phone number, email, proof of address, etc.
  • Financial information: income, credit history, statement of account, etc.
  • Transaction data

Purpose of Data Collection

We collect personal data for the following purposes:

  • To provide financial services to our customers
  • To verify customer identities and comply with regulatory requirements (KYC)
  • To assess creditworthiness and manage risk
  • To improve our services and customer experience

Data Sharing

We may share personal data with:

  • Regulatory bodies and government agencies
  • Credit bureaus and financial institutions
  • Third-party service providers and agents
  • Law enforcement agencies, if required by law

Data Security

We implement robust security measures to protect personal data, including:

  • Encryption and secure storage
  • Access controls and authentication
  • Regular security audits and testing

Data Retention

We retain personal data for as long as necessary to:

  • Provide financial services
  • Comply with regulatory requirements
  • Manage risk and prevent fraud

Customer Rights

Customers have the right to:

  • Access their personal data
  • Request corrections or updates
  • Request deletion of personal data
  • Opt-out of marketing communications

Contact Us

If you have any questions or concerns about our Data Protection and Privacy Policy, please contact:

FTA Financial Company Ltd

1 Olusegbon Street, off Allen Avenue, Ikeja, Lagos

Changes to this Policy

We may update this policy from time to time. Changes will be posted on our website and communicated to customers as necessary.

By using our services, customers acknowledge that they have read and understood this Data Protection and Privacy Policy.